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Customer Satisfaction
We strive to provide a high level of customer happiness. Beginning with our operating procedures, we have a consistent and reliable method of handling your cartons, files and media. These procedures ensure our core mission: to accurately locate and retrieve your information. We also believe that your happiness is the key to our long-term success. Only through mutually beneficial relationships can we grow and improve our operation. We want to deliver value by leveraging our people and our economies of scale while never forgetting that you are entrusting us with your vital information. Our owners are "hands on" and are always available to hear your concerns and offer assistance to your organization.
Our People 
DataSafe strives to employ motivated and intelligent employees. We have a team
approach to almost all
operations and the belief that happy employees will lead to satisfied customers.
All employees are screened and drug tested before being allowed to handle your
sensitive documents. Each has signed a confidentiality statement. Finally, all
employees participate in a bonus program based on individual contributions to
customer satisfaction and employee performance.
Our Technology
DataSafe upgraded to a barcoded technology in 2001. While our homegrown computer system was functional, it failed to deliver the high-level of services demanded by our Fortune 500 customers. Today we offer the most dense record storage system in the U.S. while simultaneously offering one-hour retrieval of all documents. Only through substantial investment is this level of service possible. We have achieved economies of scale unmatched in a city of our size and this allows us to be the cost-effective alternative to storing and maintaining your own records.
Security and Fire Protection
Our record center and media vault security & fire systems are centrally monitored 24 hours per day. Access and temperature are strictly controlled and fully alarmed. The foremost expert in our industry designed the fire suppression system and this extra investment directly benefits our customers through our commitment to follow "best practices" in the storage of your vital records.
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